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Frequently Asked Questions

Everything you need to know

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

Your Questions Answered: Everything You Need to Know About Your Stay

  • Fall, Winter, and Spring: Two-night minimum stay.
  • Summer: Four-night minimum stay.
  • No late check-ins after hours (after hours is 5 PM – 9 AM) on any day of the week, unless prior arrangements are made within 48 hours before arrival.

Reservation Verification:

    • All reservations must be verified with a valid ID that matches the name on the credit card used for the booking payment.
    • The credit card used for hold deposits must also match the name on the reservation, the ID.

Deposit and Payment:

    • A 20% non-refundable deposit is required in advance to guarantee your reservation. This deposit is a commitment to the full period requested.
    • The balance of payment is due and payable 30 days prior to arrival.
  • We have a zero cancellation policy.
  • Rescheduling and moving units are allowed up to 6 months in advance with the deposit made.
  • To cancel or reschedule, please contact the office with a written notice of cancellation or new dates to reschedule.
  • No late cancellations will be accepted.
  • Credits and refunds will be at the discretion of the administrative office on a case-by-case basis.
  • Cancellations within six months of check-in are subject to a no-return policy, meaning zero refunds.
  • If a unit change is requested upon arrival, a transfer fee will apply, depending on the size of the unit and the number of days spent in the original unit.
  • Early departures will be considered as booked nights, with no credits or refunds issued.

Great service. Exceptional rentals. Beautiful West Coast.