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Frequently Asked Questions

Everything you need to know

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

Your Questions Answered: Everything You Need to Know About Your Stay

  • Fall, Winter, and Spring: Two-night minimum stay.
  • Summer: Four-night minimum stay.
  • No late check-ins after hours (after hours is 5 PM – 9 AM) on any day of the week, unless prior arrangements are made within 48 hours before arrival.

Reservation Verification:

    • All reservations must be verified with a valid ID that matches the name on the credit card used for the booking payment.
    • The credit card used for hold deposits must also match the name on the reservation, the ID.

Deposit and Payment:

    • A 20% non-refundable deposit is required in advance to guarantee your reservation. This deposit is a commitment to the full period requested.
    • The balance of payment is due and payable 30 days prior to arrival.
  • We have a zero cancellation policy.
  • Rescheduling and moving units are allowed up to 6 months in advance with the deposit made.
  • To cancel or reschedule, please contact the office with a written notice of cancellation or new dates to reschedule.
  • No late cancellations will be accepted.
  • Credits and refunds will be at the discretion of the administrative office on a case-by-case basis.
  • Cancellations within six months of check-in are subject to a no-return policy, meaning zero refunds.
  • If a unit change is requested upon arrival, a transfer fee will apply, depending on the size of the unit and the number of days spent in the original unit.
  • Early departures will be considered as booked nights, with no credits or refunds issued.

Great service. Exceptional rentals. Beautiful West Coast.

Feel free to contact us for any other information you need